FAQ
Jewellery Care
It is important to keep your jewellery safe and long lasting. For more information, please refer to our Jewellery Care Guide
Size Guide
We know it can be a bit tricky to find the correct size for jewellery, that's why we have created an in depth sizing guide to help you find the perfect match.
For more information regarding sizing, please refer to our Size Guide
Gifting & Packaging
We aim to be sustainable & ethical. Our custom BARE JEWELS boxes are designed and made to be a keepsake and re-used, not disposed.
Shipping
Within Australia
We provide free express shipping for orders over $100
$7.99 AUD for Express & $5.99 AUD for Standard
For more information regarding Domestic delivery, read our Shipping Policy
International
Our International shipping fees are dependant on the country of origin
For more information regarding International delivery, read our Shipping Policy
Returns & Exchanges
If you're not satisfied with your product, we offer a seamless returns process. This excludes earrings due to hygiene reasons, and orders processed with a discount code or items on sale.
For more information regarding Returns & Exchanges, read our Returns & Exchange Policy
Need Assistance?
If you need any further assistace our friendly customer service team to discuss any questions you may have
Contact us at contactbarejewels@gmail.com
Gifting Sorted
We pride ourselves on our luxury packaging experience. Whether you are shopping for the perfect gift or treating yourself to some new pieces.